The Downs Crematorium

We were very pleased with the calm, compassionate, professional service we received from Sam, Jane and the team at Ian Hart for a recent funeral I had to arrange. They were always on hand to help with any questions. It took a large weight off our minds as we were confident they knew exactly what they were doing at all times and everything was under control. Their experience really showed, many thanks.

Our Family were assisted though this particularly difficult time, with the sad loss of our Mum, and would like to thank, in particular, Chris Cook for his caring and professional attitude in the specific arrangements; and Andy Roberts who led our Mother’s beautiful service with calm, caring and compassion. In this very difficult time the service helped turn our loss into a positive reflection on life ahead, with treasured memories. THANK YOU

I would like to thank Ian, Sam and the staff for the professional service. An incredibly difficult time made as seemless and easy as possible. All staff were compassionate, understanding and nothing was too much trouble. I had forgotten something on the day of the funeral but Ian addressed this for us which meant so much and more than I could expect. Thank you again to you all, everything just as my mum would of wanted

Ian Hart and his team went above and beyond in every way to ensure my mum had the very best service. Nothing was too much and helped us hugely with looking after as much detail as possible. This helped so so much, i massively appreciate it. Thank you so so much

Thank you for a most memorable experience in the Gordon Chapel all the Ian hart staff the catering staff and most of all James could not have been more helpful on behalf of family and friends thank you

Would like to thank Ian hart for looking after my mum Suzanne evans amazing people you all are you made my mum look so beautiful thank u .you went above and beyond with us all and you where very Helpful when my dad wanted to come and see my mum nearly every day and her service was beautiful as we held it in your chapel once again thank you

Ian Hart helped make the terribly sad experience of losing our mum incredibly smooth and easy to arrange her service. It was a very devastating time for us and challenging with the COVID situation. I have to say that I would recommend going direct to Ian Hart rather than using other types of funeral plan packages. They really know their profession and provide excellent value for money as well as a very caring and respectful attitude.

We organised my Dad’s funeral through Ian Hart and held it at their Gordon Chapel in Worthing and it went so well, very personal with the staff being attentive and caring. Although an upsetting and emotional event to arrange the process from beginning to end went smoothly, being professionally run with a lot of care and advice. I would like to say a big thank you to everyone at Ian Hart’s, especially Sam.

I was so impressed with the quality of care and dignity given by Ian Hart and his team at the funeral of a very loved friend. The decision on whom to employ for my husbands funeral in June this year was not difficult, and I was not disappointed. It was the worst day of my life but equally, one of the best as I felt that I had organised the best tribute possible for my husband.

My family and I would like to thank Jane James and all her colleagues at Ian Hart Funeral Services, Worthing for the service they held for our mother in the Gordon Chapel on 30th November 2020. Without doubt it was exceptional.
Their showed patience, flexibility, professionalism and sensitivity to all our requests, and nothing was ever too much trouble. My mother would have been delighted and we, as a family thank and highly recommend them.
From Carol Taylor..

Ian Hart and his team offer an outstanding service. Their professionalism and caring nature instantly put my family at ease.
Ian personally oversaw the entire process and nothing was too much trouble.
We felt as relaxed as possible, leaving our Dad in their care.
As much as i hope i never have to use a funeral sevice again, i would never go with anyone else but Ian Hart.

Exceptional service from Ian and his team when they recently took care of my late father in law’s funeral arrangements. Nothing was too much trouble and the whole experience for the family was treated with the utmost dignity and professionalism. Thank you to you all for everything you did for us at such a sad time. It was simply first class.

My mother-in-law had a funeral plan arranged through Ian Hart. From the out-set, they were professional, compassionate and everything went seamlessly. The Celebrant, Debbie Martin was lovely and the service in the Gordon Chapel was perfect. In difficult circumstances, coping with a close family bereavement and also the impact of the COVID-19 restrictions, Ian Hart Funeral Services were first class.

The funeral arrangements for my grandparents Patricia Wood and Ronald Wood were perfect. All the team at Ian Hart Funeral services showed such respect and kindness and professionalism throughout the process of organizing the joint funeral The family would definitely recommend their services at such a sad time. Thank you Ian Hart and team.

Ian Hart and all his staff were very caring and nothing was too much trouble. My brother Michael had a very good send off. My family wish to thank everyone involved in his funeral. We appreciate all love care and support through this very sad time

I can not thank Ian and his team enough for making such a hard day run so smoothly and honour my Dad as he deserved. Nothing was too much trouble. I would highly recommend using Ian Hart of you should sadly need his services. From the minute you meet him, he puts you at ease and helps you through a very tough time. Thank you to all those involved.

A truly personal and exceptional service from Ian Harts team. I can’t recommend Ian Harts funeral service enough. The professionalism, empathy and kindness at a very much needed time was outstanding

Sam we will never be able to thank you enough for your kindness, your empathy and your professionalism at what was a very difficult time for us as a family.
And to John the Celebrant a big thank you for the tribute that you arranged for Dad.
Outstanding service from an outstanding company. Thank you all.

A sincere and caring service with minimum of stress on a difficult day, they made everything easy.I would not hesitate to recommend them.

Thank you Ian Hart and all your Staff for a very professional and caring funeral for my Mother yesterday. Everything went smoothly, and all who attended said how good it was. The photo show combined with the music was a particularly good feature and special thanks to Chris for his patience and understanding in compiling it. As usual Pastor Joe Davis conducted a very warm and perceptive service.

Thanks also to the caterers who provided a lovely selection of food , nothing was too much trouble for them and their pleasant demeanor added to an enjoyable afternoon following the service even providing bags for the leftovers!

All in all a very good experience, in good surroundings, carried by a professional carring team.

Thanks again.

Mr Alan Trussler

Can’t thank Ian Hart and his team enough for giving my mum Doreen Ottaway the best send off she deserved. Very professional and caring. They did her proud in this covid environment. Went the extra mile. All I can say is thank you.

Absolutely fantastic funeral services.
Everyone involved provided the best possible service they could have for my fathers funeral.

Sam Hart directed the funeral on the day and did a fantastic job.

Chris and Dan had the hard job of collecting my father the night he passed and were professional and sincere for our loss.

IHFS recommended a gentleman called James Macmillan to be the celebrant for the service to which a lot of people asked us “did James know my father personally,” as he did such a great job of leading the eulogy.

I am sure my dad would have enjoyed hearing all the wonderful things he had said about him and how brilliantly James explained his story.

My family and I cannot thank IHFS enough for helping us through this hard time.

Their support before and after the funeral was fantastic. Accommodating all of our needs and requests.

I cannot recommend them enough.

Thank you to everyone at IHFS